Contacting esCERT-UPC and Technical Provisions

esCERT-UPC is reachable by telephone, fax, e-mail and postal mail.

There are two levels of priority defined. Telephone and high priority email constitute the highest priority level, and the second level can be obtained through normal email, fax, telephone and postal mail. A secure channel is required in a first level priority.

All the internal and external information systems are protected by logical and physical security mechanisms. Logical security is based on connection and local data encryption, network level filter, application level filter, periodic auditing of sensitive files or configurations and periodic back up. Physical security of hosts, telephone or letter box is also considered.