Get support

Do you need help?

  • Consult the Frequently Asked Questions (FAQs)
  • Immediate self-service (24/7) for most common operations (Menu Acceso rápido)

You can also contact us directly, we will try to help you as much as possible:

  • Web (UPC intranet username and password)
  • Email:
  • For urgent incidents, please call 15953 (+34 934015953, external phone)
  • Or you can visit us in person at office D6-S108

To obtain information or report problems about the services offered centrally by UPC:

  • Enter an indication/query via the web, or
  • Contact ATIC at +34934016213

Maps. How to arrive

Office D6-S108
Building D6, Campus Nord
Univ. Politècnica de Cataluña
C/ Jordi Girona, 1-3
08034 Barcelona (SPAIN)

Office hours

The service hours are from 8:30 a.m. to 2 p.m. (Monday to Friday) and from 3 p.m. to 5:30 p.m. (Monday to Thursday) although there are often staff from 7:30 a.m. to 6 p.m.


IT team members:

Jose Alberola IT Manager
Victor Mora IT senior
Jose Luis Negueruela IT senior
Robert Pérez
IT senior
Xavi Serrano IT senior
Joan Escobar Technical staff
Oriol Ripoll Technical staff